Payment

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What payment methods do you accept?

• We accept GCash and Bank Transfer (Union Bank).

 

Is proof of payment required?

• Yes. Orders will only be processed once proof of payment is submitted (screenshot or transaction reference).

 

Can I pay later or use COD?

• No. We strictly follow a payment-first policy.

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Order Updates & Notifications

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How will I receive order updates?

• All order details, confirmations, and shipping updates will be sent to the email provided by the customer upon checkout.

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Shipping

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When will my order be processed?

• Orders are processed within 3–5 business days after payment confirmation.

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How long does delivery take?

• Metro Manila: 1–3 business days

• Outside Metro Manila: 5–10 business days

 

Delivery time starts once the order has been shipped.

 

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Returns & Replacements

 

Do you accept returns?

• Returns are not accepted for change of mind or incorrect size selection.

 

When can I request a replacement?

Replacements are allowed for:

• Defective items

• Incorrect items received

• Significant size discrepancies

 

Replacement conditions:

• Item must be unused and unwashed

• Report the concern within 48 hours of receiving the item

• Proof (photos or videos) is required

 

Replacement requests are subject to evaluation.

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Size Chart

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How do I find the right size for me?

We recommend checking our detailed size chart before placing your order to ensure the best fit. Measurements are provided in inches and centimeters for accuracy.

View our full Size Chart here: Size Chart